Location-Triggered
Messaging
Send personalized travel updates straight to the phones of individual passengers, such as those inside particular carriages
Send personalized travel updates straight to the phones of individual passengers, such as those inside particular carriages
Send Relevant Information to Your Rider’s Phones
Works Offline
Connects seamlessly without internet or cellular networks, ensuring uninterrupted communication with passengers.
Messages Delivered Hands-Free
Passengers receive important updates automatically, without needing to manually connect to any device.
Highly Targeted & Personalized
Provides real-time, location-based information tailored to each passenger’s journey.
Potential use Cases
Automatic Navigational Updates:
Guide passengers in real-time, from directing them to the correct platform to alerting them if they’re in the wrong carriage.
Service & Disruption Information:
Provide instant updates on service changes or disruptions to the affected passengers, enabling them to adjust their travel plans effortlessly. Information can, for example, be narrowed down to individual riders within certain carriages.
emergency Function:
A discreet in-app emergency feature allows passengers to silently alert staff without needing to pull a physical lever. Connected to onboard hardware, the alert includes the exact location, such as the carriage number, ensuring a rapid response even without network coverage.
Upselling Opportunities:
Increase revenue by offering real-time ticket upgrades and last-minute add-ons, such as additional luggage. For frequent one-time pass riders, the system can suggest upgrading to a monthly pass, or even automate the change. Passengers in the wrong travel class can be notified or fined automatically, with the system accurately distinguishing between travel classes.
Stop Notifications:
Passengers can request to be reminded so they don’t miss their station.
LIVE Crowd Meter:
Notify passengers when their carriage is fuller than others, allowing them to move to less crowded areas for a more comfortable journey.
Station Advertising for Shops:
As passengers approach stations, shops can send relevant ads, offering promotions or discounts based on passenger profiles. This increases foot traffic and encourages consumption, making station locations even more attractive for retailers.
Key Benefits of Proximity-Based Messaging
By implementing Proximity-Based Messaging, agencies can unlock a range of powerful benefits that enhance both operational efficiency and rider satisfaction:
Enhance Operational Efficiency
Real-time updates reduce errors and delays, optimizing resource allocation.
Improved Rider Satisfaction
Location-specific guidance ensures a smoother, more informed passenger experience.
Increased Revenue Potential
Targeted upselling and messaging create new opportunities for revenue growth.
Minimized Service Disruptions
Fast, precise communication helps prevent and manage disruptions effectively.
Improved Safety and Response
The silent in-app emergency function allows for swift intervention, reducing the impact of incidents.
Cost Savings
Quick resolutions of emergencies and disruptions help avoid costly delays and fines.
Better Resource Management
Data-driven insights from messaging enable smarter deployment of staff and assets.
Perfectly Combined with our Other Innovations
Real-Time Rider Data
Gather unprecedented insights on who is currently onboard, their exact journey, and other operational metrics.
Hands-Free Fare Collection
Automatically recognizing a riders journey, charging the exact fare to their account and requiring zero interaction from the passenger.
Non-Interactive Fare Inspections
Receive instant confirmation of riders’ travel rights by simply holding your handheld near their phone.
Let's Connect and Explore How We Can Improve Your Operations
We’re happy to tell you more about our innovations and possibly set up a demo.