Introducing
Real-Time
Rider Analytics
Gain dynamic insights into your riders’ real-time locations, movement patterns, payment trends, and more – even those in offline areas.
Gain dynamic insights into your riders’ real-time locations, movement patterns, payment trends, and more – even those in offline areas.
Connect to Riders' Phones to Gain Unprecedented Insights
This cutting-edge technology provides a comprehensive view of your operations in real-time. Monitor live activities on board vehicles, gauge station crowd levels, and gain valuable insights into passenger demographics, payment behavior, and more. With intelliTicket’s Real-Time Rider Analytics, you can make data-driven decisions to optimize service, improve the rider experience, and enhance operational efficiency.
A Breakdown of
Data You Can Access
Demographic Data
- Onboard Demographics: Gain insights into the age, gender, and other demographic characteristics of passengers currently on board each vehicle.
- Aggregated Demographic Analytics: Analyze demographic trends across individual vehicles or specific stops to tailor services to your community’s needs.
Payment Data and Behavior
- Aggregated Payment Information: Monitor payment methods and transaction volumes to streamline fare collection and identify popular payment options.
- Behavioral Insights: Understand payment patterns, such as peak payment times and preferred fare types, to optimize pricing strategies and reduce transaction bottlenecks.
Journey Tracking
- Exact Start and End Points: Track the precise origins and destinations of individual journeys to improve route planning and service frequency.
- Journey Patterns: Identify common travel routes and adjust schedules or routes to better serve high-demand areas.
Operational Hotspots
- Highly Frequented Areas and Stops: Discover which stops and areas are most popular, allowing for targeted improvements and resource allocation.
- Heat Maps: Visualize passenger density and movement patterns across your network with dynamic heat maps, enabling data-driven decisions for infrastructure enhancements.
Live Operational Insights
- Onboard Activities: Monitor real-time activities on vehicles, such as boarding times and dwell durations at stops, to enhance operational efficiency.
- Station Crowding Levels: Assess current crowding levels at stations to manage flow and ensure passenger safety during peak times.
How Transit Agencies Benefit from This Data
With intelliTicket’s Real-Time Rider Analytics, public transit agencies have the tools to transform raw data into actionable insights, making every ride smoother, more efficient, and better suited to the needs of riders.
Optimize Operations
Make informed decisions to enhance service reliability, reduce wait times, and improve overall efficiency. Our analytics empower you to optimize route planning, adjust schedules dynamically, and allocate resources where they’re needed most.
Enhance Rider Experience
Tailor services to meet the diverse needs of your passenger base, ensuring a more satisfying and user-friendly transit experience. By understanding rider preferences and behaviors, you can create a smoother, more intuitive journey for all.
Increase Revenue
Identify opportunities for revenue growth through optimized fare structures and enhanced payment systems. Leverage payment behavior insights to implement pricing strategies that maximize revenue while keeping fares accessible.
Support Strategic Planning
Use comprehensive data to guide future expansions, allocate resources effectively, and execute targeted marketing campaigns. With detailed analytics, you can strategically plan for growth, ensuring your transit system evolves with your community’s needs.
Improve Reporting and Compliance
Use comprehensive data to guide future expansions, allocate resources effectively, and execute targeted marketing campaigns. With detailed analytics, you can strategically plan for growth, ensuring your transit system evolves with your community’s needs.
Turn Your Operations into a Smart Environment
Smart Vehicles
Smart Platforms
Smart Turnstiles
Smart Bus Stops
Perfectly Combined with our Other Innovations
Hands-Free Fare Collection
Automatically recognizing a riders journey, charging the exact fare to their account and requiring zero interaction from the passenger.
Location-Triggered
Messaging
Send real-time, location-based messages to riders, such as alerting them when their train is about to separate.
Non-Interactive Fare Inspections
Receive instant confirmation of riders’ travel rights by simply holding your handheld near their phone.
Let's Connect and Explore How We Can Improve Your Operations
We’re happy to tell you more about our innovations and possibly set up a demo.